Acceptance
By registering on, accessing, browsing or using the atom Platform for any general purpose or for the specific purpose
of availing any atom Service, You agree to be bound by the single-sign-on ID (hereinafter SSOID)
terms and conditions set forth below as well as by the service-specific terms and conditions applicable
to each atom Service (hereinafter collectively, the T&Cs). These T&Cs shall also include any additional
or modified terms and conditions in relation to the SSOID or any additional or modified service-specific
terms and conditions in relation to any atom Service or any future service that may be offered
by atom on the atom Platform. By registering on, accessing,browsing or using (as applicable)
the atom Platform or availing any atom Service or the SSOID, You automatically and immediately
agree to all the T&Cs. If at any time You do not accept or agree with any of the T&Cs or do not wish
to be bound by the T&Cs, You may not access, browse or use the atom Platform and immediately terminate
your availing the atom Services. Accepting or agreeing to the T&Cs will constitute a legal contract
(hereinafter Agreement) between you, being at least 18 years of age and an individual user of the atom
Platform or a customer or beneficiary of the atom Services, and atom. All services are rendered
by atom through the atom Platform under the brand name “atom” (or any derivatives or
variations thereof). Consequently, all the rights, benefits, liabilities and obligations under the T&Cs
shall, as the case may be, accrue to the benefit of, or incurred by, atom, regarding Your use of
atom’s digital services (which includes but may not be limited to prepaid recharge, bill payment,
bus tickets, hotel rooms or flight tickets), the semi closed wallet service, the marketplace service
or any such other services which may be added on the atom Platform and which will henceforth be
a atom Service, from time to time. The atom Services shall be used by You subject to Your
adherence with the T&Cs. As long as You accept and comply with these T&Cs, atom grants You a personal,
non-exclusive, non-transferable, limited, revocable privilege to enter and use the atom Platform
and/or avail the atom Services.
Eligibility
The atom Services are not available to persons under the age of 18 or to anyone previously suspended or removed by
atom from availing the atom Services or accessing the atom Platform. By accepting the
T&Cs or by otherwise using the atom Services on the atom Platform, You represent that You
are at least 18 years of age and have not been previously suspended or removed by atom, or disqualified
for any other reason, from availing the atom Services or using the atom Platform. In addition,
You represent and warrant that You have the right, authority and capacity to enter into this Agreement
and to abide by all the T&Cs as part of this Agreement. Finally, You shall not impersonate any person
or entity, or falsely state or otherwise misrepresent Your identity, age or affiliation with any person
or entity. Finally, in the event of any violation of the T&Cs, atom reserves the right to suspend
or permanently prevent You from availing atom Services or using the atom Platform.
Refund Policy
All sales of service are final and there will be no refund or exchange permitted. Please be advised that You are responsible
for the Recharge for and all charges that result from those purchases. (company Name) is not responsible
for any purchase of Recharge for an incorrect account number. However, in a case where a transaction
has been completed by you on the Site, and money has been charged to your card or bank account but a
Services has not delivered within 24 hours of your completion of the transaction then you may inform
us by sending us an email on (email ID mentioned) or posting us a message. In such a scenario you will
be entitled to a full refund. We request you to include in the email the following details - Recharge
value, Transaction date and Order Number ( ) shall investigate the incident and if it is found that money
was indeed charged to your card or bank account without delivery of service then you will be refunded
the money within 7 working days from the date of the receipt of your email
Bill Payments
In order to use the internet broadand plan payments service or any other atom Service, You will need to obtain access
to the World Wide Web or the Internet, either on a computer or on any other device that can access web-based
content, and You will also need to pay any service fees associated with such access. In addition, You
must have all equipment necessary to make such connection to the World Wide Web or the Internet, including
a computer and a modem or any other set of access devices. atom and/or the atom business
partner (including atom’s bill payment partners) reserve the right to charge and recover from You,
such fees for availing the service as the case may be. These charges shall be effective from the time
when they are posted on the atom Platform or on the atom business partner’s channel/portal/website
through which You are availing the specific service. You are bound by such revisions and should therefore
visit the atom Platform or check with the atom business partner’s channel/portal/website
through which You are availing the specific service in order to review the applicable fees which may
vary from time to time. In the event that You stop or seek a reversal of the payment instructions as
may have been submitted, atom shall be entitled to charge and recover from You and You shall be
liable to pay such charges to the bill payment service provider as may be decided by atom. These
charges shall be charged on to Your designated payment account or in any other manner as may be decided
by atom. atom offers a convenient and secure way to make payments towards identified biller(s)
using a valid payment account. Depending upon the atom business partner through whom the specific
service is availed by You
the specific features of the service may differ
the number of billers available over the service may differ
the type and range of payment accounts that can be used to issue a payment instructions may differ
the modes/devices over which the service can be accessed may differ
the charges, fees for availing the service or any aspect of the service may differ. Specific details
related to these aspects would be available with the atom business partner on their channel/portal/website
over which the service is being availed. From time to time, atom, at its sole discretion, can
add to or delete from such list of billers or types of payment accounts that can be used in respect
of making payments to a biller. The type and range of payment accounts that can be used for making
payments may differ for each biller depending on biller specifications. There may be additional fees/charge
when using certain types of payment accounts in respect of a biller. The terms upon which a payment
can be made to a biller can differ depending on whether a card or a bank account is used to issue
the payment instruction. Further, depending on the specific facilities allowed by a atom business
partner, payments to a biller can be made either (a) by issuing a payment instruction for an online
debit/charge to a payment account or (b) by scheduling an automated debit to a payment account. In
using the bill payment service,
You agree to: provide true, accurate, current and complete information about Yourself (“Registration
Data”), Your payment account details (“Payment Data”), Your biller details (“Biller Data”); and maintain
and promptly update the Registration Data, Payment Data and Biller Data to keep it true, accurate,
current and complete at all times. If You provide any information that is untrue, inaccurate, not
current or incomplete, or atom has reasonable grounds to suspect that such information is untrue,
inaccurate, not current or incomplete, atom has the right to suspend or terminate Your account
and refuse any and all current or future use of the atom Services/atom Platform (or any
portion thereof). The term biller includes telecom operators. atom assumes no responsibility
and shall incur no liability if it is unable to affect any payment instruction(s) on the payment
date owing to any one or more of the following circumstances: If the payment instruction(s) issued by You is/are incomplete,
inaccurate, invalid and delayed; If the payment account has insufficient funds/limits to cover for
the amount as mentioned in the payment instruction(s); If the funds available in the payment account
are under any encumbrance or charge; If Your bank or the National Clearing Centre refuses or delays
honouring the payment instruction(s); If payment is not processed by biller upon receipt, Circumstances
beyond the control of atom (including, but not limited to, fire, flood, natural disasters,
bank strikes, power failure, systems failure like computer or telephone lines breakdown due to an
unforeseeable cause or interference from an outside force).
FOLLOW US